E Ring Rd Al Garadi St

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.

Also please be aware that some of the images of our cracker contents are used to show customers the type of item they will be receiving inside their crackers and not necessarily the exact gift contents of the crackers. Our Product Descriptions will inform you if the contents of our crackers may vary from what is displayed in the contents image. If this the case please be assured that all contents used will be similar in type and value, as we are always adding new and interesting items to our gift lines.

Where can I view my sales receipt?

Once you created the order and payment is successful you will get it in your email and also in your account in our online store

How can I return an item?

As per our policy the return period is 14 Days, for more information please read our Refunds & Returns Policy

Will you restock items indicated as “out of stock?”

If a popular item is out of stock, we try hard to restock within 2 weeks. For slower selling items, we try to restock within 1-2 months

Where can I ship my order?

For order return please contact us via our email: support@clieostore.com, and our team will guide you for refund and proved our address for order return if the order return is within 14 days as per our Refunds & Returns Policy

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS